Tell us the piano type and describe the pickup and drop-off spaces — stairs, doorways, elevators, tight turns — over the phone, or just send a few photos. Office manager Denise Callahan turns that into a written, flat-rate quote priced by piano type, usually back to you the same day. No fuel charges, no mileage add-ons, and no humidity-season surcharge tacked on later — the number on your quote is the number you pay on move day.
Our Amnicola Highway Shop
Off Amnicola Highway near the river, this is where the trucks, boards, and crating stock sit between jobs — swing by, or call ahead to make sure a crew’s in.
What Makes Chattanooga Families Call Shoffner First
Restoration Background, Not Just a Rigging Crew
Owner Walter Shoffner spent twelve years rebuilding upright and grand pianos before he ever loaded one onto a truck, and that’s still who Chattanooga calls for the hardest rigging jobs.
Terrence Trains Every Rigger on Boards and Skids Before They Run Solo
New hires shadow rigging jobs under Terrence Wade until they can handle the boards, skids, and stair straps without him standing over their shoulder — nobody learns on your piano first.
Denise Confirms Access Before a Truck Ever Gets Scheduled
Stairwells, elevators, gate codes, and venue load-in windows get confirmed with the building days ahead, so a crew doesn’t show up to a piano that can’t get through the door it was measured for.
Tennessee Registration and Federal Authority, No Placeholder Numbers
Our household goods registration and our own federal DOT and MC authority are on file before you ever ask to see them — no subcontracted carrier standing in for us on move day.
A $175 Deposit That Comes Back If Plans Change
Cancel or reschedule 72 hours or more before your move date and the deposit is refunded in full — an ice storm or a closing delay doesn’t cost you anything extra.
No Fuel, Mileage, or Humidity-Season Charge Inside Hamilton County
The flat rate quoted on the phone is the flat rate on the invoice, whether the move happens in a dry October or the middle of a humid Chattanooga August.
Yolanda Crates to One Standard, Local or Long-Distance
Padding, blanket-wrapping, and crating follow the same process whether the piano is going three miles across town or three states up the interstate toward Nashville.
Riggers Who Already Know Lookout Mountain and the North Shore
Switchback driveways on Signal Mountain and narrow shotgun-house staircases downtown aren’t a surprise to a crew that rigs them regularly — the flat rate accounts for the terrain before the truck arrives.
One Crew Chief, Start to Finish
Terrence or Yolanda runs your job from the first walkthrough to the final setdown — not a different lead every time the piano changes hands.
Recent Words From People We’ve Moved
Nothing rewritten, nothing trimmed — this is what people told us after the truck pulled away.

Three flights, one landing turn, no elevator — the crew had our upright wrapped and rigged through it in under twenty minutes.

An ice storm pushed our date back five days and the quote didn’t change by a dollar — same crew, same truck, just a Thursday instead of a Saturday.

Our piano was crated for the drive to Huntsville and came off the truck exactly like it left — not one hairline crack in the finish.

Load-in for the recital happened two hours before doors, exactly when Denise said it would — the piano was tuned and ready before a single seat filled.

My grandmother’s upright is eighty years old and they moved it like they knew that — blankets on every corner, straps that never touched the finish.